Chainbox PIM

Editing that fits how you work

In PIM you shape the editing experience yourselves, so it makes sense for you and lets you work as efficiently as possible.

Create specification fields for products and categories from a wide range of data types, grouped logically according to your own product taxonomy.

Set up your own forms and tabs with selected fields, and create efficient editing experiences for specialised workflows.

Define your own task queues with built-in views, so you can work your way towards "inbox zero" in the hunt for perfect product data. When the queue is empty, you're up to date, and when a new product arrives from the ERP, it shows up on its own.

Bulk updates

Save time by editing many products at once.

In a single action, you can update all the relevant products using the powerful filters and our bulk update tool. That works for both standard system fields and your specialised data attributes. Before the change is made, you can see how many products it affects.

AI may be everywhere, but there's real satisfaction in simply solving a simple task with a big result, quickly, without having to write a prompt or wait for an agent to run its workflow.

Overview and cross-sections

Set up advanced views of any cross-section of your product data using filters.

You can set up as many views as you like, zooming in on selected product segments and showing specific fields.

Get a quick overview of what matters in a given context, and support an efficient workflow.

The integration

The built-in ERP integration makes sure product data flows into PIM automatically.

Every update to product data - whether it comes through the integration or from editing in PIM - publishes changes as system-to-system messages. That means external sales channels or other systems that depend on product data can be updated quickly and efficiently.

Images and files

Configure the image sizes you need in PIM, and the system does the rest. When you attach media to products and categories, they're optimised automatically and available via the API. You can configure a CDN endpoint so you can share digital media with external parties without giving them API access to the rest of the system.

Import/export

In PIM it's easy to export selected fields for the whole range, or a segment of it, to CSV. It's just as easy to import CSV data into PIM.

That means data can quickly be made available for further work in other systems, for example if you'd rather do some of the data work in a local spreadsheet. When importing, you can choose to update existing products only, so a typo in an item number doesn't create a new product.

Support for several category hierarchies and publishing channels

The PIM lets products be searched for, related to and navigated through one or more product category hierarchies.

That means you can create lots of different entry points to specialised product views, and the system supports different workflows and data requirements. For example, copywriting and data completeness aimed at a specific language or sales channel.

Languages and locales

You can create any number of locales in the PIM, and for product data to be translatable, the relevant fields must be created with a data type that supports multiple languages. Once the languages you need are set up and translation is enabled, you can maintain translations in the supported fields.

That's why it's important to configure the fields' data types correctly from the start, so product information can be maintained in the relevant languages and shown correctly in the related sales channels.

Technical values such as dimensions are usually shared across all languages, while product names and descriptions often need to be translatable.

If a user is working on text in a field, and the field has values in other languages for that product, automatic translation becomes available. The translation then needs to be reviewed and corrected manually if necessary.

Variants

A work jacket in three colours and five sizes is 15 item numbers in the ERP, but the customer should see one product where they choose colour and size. In PIM, the variants are grouped under a parent product with one or two dimensions, for example colour and size, and each variant is still its own item number with its own data.

You can create as many variant groups as your range needs, for example colour, size, length or power. The groups and their values are created in one place and reused across the range, and each product uses one or two of them.

Images can be added per colour, so the customer sees the right colour when they select it, and the description is maintained on the parent product.

Develops with our customers

Chainbox PIM has run without interruption for 9 years and is continuously developed. Much of what the system can do today was added because a customer had a need that had to be met.

Updates roll out to all customers continuously, without you having to buy a new version or start an upgrade project.